Xiaomi Mijia M365 electric scooter – review

29 Comments

Ever since it was launched, Xiaomi’s electric scooter was one of the gadgets I’ve wanted to have the most, but because of the pretty high price in both UK and Chinese stores, I had to postpone the purchase. I don’t know if I need to mention this, but for those of you who don’t know, Xiaomi is a Chinese manufacturer having a wide range of products, all with an excellent price to quality ratio, including the Xiaomi Mijia M365, the electric scooter I will talk about today. At the moment, I believe the Xiaomi electric scooter is one of the cheapest on the market, obviously if you choose to buy it directly from China.

GearBest.com sold this product at a price close to the one recommended by the manufacturer when it was launched. Therefore, I managed to order it with only $400, the price including express courier delivery. In addition, you don’t have to worry about custom fees or VAT anymore, because the store pays it for you, so the scooter can get straight to your door.

It’s true, I had to wait longer than if I had ordered it from UK, but I also paid half of the price. For those interested, at the end of this review you will find a discount coupon that allows you to buy it at $400, but until then, I want to share my thoughts after a 100 KM total experience with the scooter. I received it in the beginning of last week, and since that time I used it daily.

I want to mention that this is the first electric scooter that I test and own. Even if I also have a classic scooter, that I bought almost a year ago, Xiaomi Mijia M365 is something totally different. First of all, you need to know that this model is not suitable for children. It has a height of 114 centimeters (which cannot be adjusted) and weighs 12.5 kilograms, plus it is extremely fast. 🙂

DESIGN AND BUILD


Regarding the design and build, Xiaomi is not disappointing. The scooter is available in 2 colors, both of which look very good. It comes packed in a large box, because 99% of it is already assembled, so all you need to do is attach 4 screws with a hex key (you can find it in the box) and it’s ready for use within 2 minutes. Inside the box you will also find a bicycle pump adapter and a user manual in Chinese (or English if you buy the European version), but I don’t know if you will have the need or patience to browse through it. If you do want to read it, you can do it online, the English version being available here.

Xiaomi M365 Electric Scooter -review - design and construction

It is made of durable aluminum, also used on airplanes, all welding is exact and precise, the finishes are of the highest quality and the plastic parts seem very resistant. The maximum weight that can be supported is 100 kilograms. Long story short, we are talking about a sturdy electric scooter, which has nothing to do with classic scooters. As a comparison, before buying it, I also saw ETWOW models in Carrefour, and the differences are visible.

The Xiaomi M365 can be folded like a regular scooter, and this can be done in just a few seconds. The folding system is designed in a very good way, basically the handlebar is attached by the rear wing using the horn. As weak points, I could say that the scooter’s frame is a bit loose, more precisely in the area where it opens in order to be folded, but this is not very disturbing. It does not have a suspension, but the 8.5-inch air-cushion tires can absorb some of the shocks.

Another thing you should know is that the scooter can also be used on wet surfaces, but beware, it cannot be used through water or when it’s raining! According to the specifications, it complies with the IP54 standard. Maintenance is done with a soft cloth or a damp cloth. I wipe it almost every time I use it, because it is black, and the dust can be noticed even after a few kilometers of use.

Xiaomi M365 Electric Scooter -review - design and construction - pliable

FEATURES AND SPECS


Once you assemble the scooter, you surely want to see what it knows and what it can do. First of all, if you have a smartphone, I recommend that you install the NineBot or Xiaomi Home apps. Both have English language available and can be connected to the scooter. Using one of the apps, you can update the firmware, activate some features and learn more about the average speed, mileage or autonomy.

From the application, you can activate the autopilot or set the lights to turn on by themselves as soon as you start the scooter. Using the app, you will also be able to check the speed in real-time. Because I don’t have a stand for my phone, I was unable to keep the application open while using the scooter, so I think it would be better if they could integrate the app with the Xiaomi watch, in order to have the real-time info displayed on it.

You can also use the dedicated app to find out how many times you’ve charged the battery. According to the manufacturer, the batteries can be used at maximum capacity up to 1000 charges, subsequently losing 70-80% of the power. Just to have an idea, until now I only have 3 charging cycles. Only full charging cycles are to be considered.

With the latest software update, the scooter can be locked from the app, so assuming you’re in a store and someone outside is trying to power it, the scooter will start whirring, and the rear wheel is automatically blocked. I don’t know if you can rely on this protection system against thieves, but it’s good that it exists.

On the handlebars you can find the following: a classic horn, the handbrake, a LED headlamp, 4 LEDs indicating the battery capacity, and the power button. To power it, you’ll have to keep the button pressed for 3 seconds. After that, the ON/OFF button can be used for turning the headlamp on (by briefly pressing it), but also for activating the ECO mode (by double-tapping it).

Xiaomi M365 Electric Scooter -review (1)

The horn is quite basic, but it does its job. The headlight is a very powerful LED and I can say it’s a pleasure to drive the scooter even at nighttime, thanks to the very good visibility. There is a stoplight on the rear wing that lights up when the headlamp is turned on, but also when braking.

Xiaomi M365 has two brakes that respond simultaneously when operated: a mechanical one on the disc, that efficiently stops the rear wheel and an electronically controlled one on the front wheel, that does more than stopping the scooter, also regenerating the lost power by charging the battery using the “Kinetic energy recovery system”. The brake reacts quickly and effectively stops the scooter even at high speeds.

Xiaomi M365 Electric Scooter - wheel

The battery with a capacity of 280Wh (7800 mAh) is integrated under the footrest. A full charge takes about 5 and a half hours. The manufacturer recommends charging it after each use, even if it has not been completely drained, and if you don’t use it for a longer period of time, it is recommended to charge it at least once a month. Half of the battery’s capacity is charging faster, the process being slowed down towards the end, similar to what’s happening with the Fast Charge phones. The charger has a LED that turns red when charging, but it doesn’t turn green when it’s completely charged, so you’ll have to keep an eye on it.

USER EXPERIENCE


Xiaomi M365 Electric Scooter -review usability

The engine is located in the front wheel, has a power of 250 watts and can propel the scooter with a maximum speed of 25 km/h. I can say the scooter is very stable and fast. It can be used both as a means of transportation, but also as a gadget to spend time in the park. The people who used my scooter were really impressed. Personally, I think the Xiaomi Mijia M365 is not a scooter, but rather a small electric motorcycle.

The autonomy promised by the manufacturer is 30 kilometers, but this can only be achieved if you use it exclusively in ECO mode, that is, with a maximum speed of 18km/h and a slower acceleration. ECO mode is good in crowded cities, but if you use the scooter for a longer period of time in standard mode and you like the speed, it’s highly unlikely that you’ll want to activate ECO mode.

If the battery will drain, you can use it as a classic scooter, but only for short distances, being heavier and taller than a classic scooter. My experience of maximum autonomy was a 26 kilometers ride, combining ECO mode with standard. Riding the scooter on ECO mode only, I managed to achieve a maximum autonomy of up to 32 kilometers. The scooter can be used on our roads (if your city doesn’t have any bicycle lanes), handling well the cracked and pitted surfaces, even if it doesn’t have a suspension, but obviously this is not applied to craters also. 🙂

FINAL CONCLUSION


After using it for a week, I highly recommend the Xiaomi scooter to everyone. No matter if you buy it for fun or to save the money spent on public transport, I can assure you that you will not regret your choice. This is a sturdy, fast scooter, with a very good autonomy. As I said, it is not recommended for children, even though we may think it resembles a toy. The Xiaomi M365 is rather an adults toy. You can buy it with $400, directly from China, with fast courier shipping, only if you use the coupon below when you place your order.

M365 PROS AND CONS


  • 100%
    Minimalist design with great build quality. - 100%
  • 100%
    Mechanical disk brake on the rear. - 100%
  • 100%
    Great comfort, the 8.5-inch air-filled tires were great at absorbing small bumps in the road. - 100%
  • 90%
    Charging time is 5.5 hours. - 90%
  • 100%
    IP65 rated, that means the electric scooter is waterproof. - 100%
  • 90%
    Portable folding design. Because it can fold you can carry anywhere. - 90%
  • 100%
    Intuitive and easy-to-learn. - 100%
97%

WHERE TO BUY M365


Xiaomi M365 Electric Scooter

XIAOMI M365 COUPONS


XIAOMI M365 GEARBEST
Xiaomi M365 Folding Electric Scooter Europe Version Black color, from the G-W-16 Europe warehouse (only for France) is available now at $459.99 (including the taxes and shipping). Please note that the coupon is only valid for the model that comes up after you use the “Copy Coupon” button.
29 Responses
  • joey harris
    April 21, 2018

    Any good deal for a Xiaomi M365 Scooter that ships to the USA? Would love to get one too.

    Also, do you distribute in USA…call joey 3102104017

    • Tony
      April 27, 2018

      You can buy in USA through the website in the article, it has a good price now using the coupon code.

    • anddy
      June 20, 2018

      I’ve got mine from gearbest, and lots of people from EU bought here. But I think they do not ship to US because it is overseas, and you cannot send them with plane. To EU they comes by train.

  • malcolm
    May 15, 2018

    it states in the article that the price is 380 dollars and when i click on the link the price is 427 pounds that is a massive difference in price this is false advertising

    • Tony
      May 16, 2018

      Hi,

      When I published the article, that it was the price. 🙂

  • Sevy13
    May 29, 2018

    Hi
    have spare parts? rear wheel

    • Tony
      May 30, 2018

      Hi,

      Yes, you can buy from here. 8.5 inch Rear Tire with Inner Tube or Solid Rear Tire both fit perfectly for Xiaomi M365 Electric Scooter.

  • VS
    June 7, 2018

    The blockade via app Mi Home is not really a good idea.
    I got my scooter blocked and the app does not recognise it now, so I cannot unblock it.
    Does anybody know how to help?

    • Tony
      June 8, 2018

      Have you tried resetting the scooter?

      You must: power on the scooter and do the following:
      – keep the power button pressed
      – press the brake lever
      – press the acceleration lever
      – Keep them all 3 pressed!

      Keep them all 3 pressed you will hear a beep made by the scooter and then try to connect with the App.

  • Chris
    June 8, 2018

    I can travel up to 30km (nearly 20 miles, but the exact distance depends on how fast I go), and at up to 25km/hour (nearly 16 miles an hour). It does so almost completely silently, too. I love this scooter! I highly recommend it.

  • Arash
    June 8, 2018

    Hi Tony,

    Great review, it helped me through the process of buying my first electric scooter. I bought it from gearbest, using an coupon provided by you, thanks! I’m using from about one month and now I want to buy a seat. What do you think, can be a bad idea installing a seat for the Xiaomi M365? The distribution of weight can damage anything? What’s your opinion on that?

    • Tony
      June 8, 2018

      Hi Arash,

      I think the big enemy is aerodynamic drag, which is instantly lower when you sit down. I do not think it will damage in any way the scooter.

  • Dan
    June 11, 2018

    Hi everybody!

    What do you do to protect it from the rain?

    Thanks

  • Tim
    June 18, 2018

    In USD, the GearBest discount link takes to a page showing the black model at US$ 468.89 with “FREE SHIPPING” to the UK from ‘jekG’ in China by “Priority Line”. Going to the checkout, Gearbest add $31.15 for shipping (not free then!!!!) and applying the coupon code gives the response “Sorry, this promotion code does not exist.”.

    None of the coupon codes floating around the web for any of the China-beased stores stocking this model actually work. Not one. It has led to two days over the weekend lost as a total waste of time. Why bother promoting it with hundreds of affiliates then not honouring the discount codes that they are distributing? The practice is entirely counter-productive and reflects badly on the manufacturer, the stores and of those advertising discount codes.

    The rotten business looks dishonest.

    • Tony
      June 20, 2018

      In my article remained old coupons, I update them every time something new appears but lately they have not added new coupons because there is no stock for this scooter.

  • Gary
    June 19, 2018

    Hi Tony,

    ES2 or M365, what is your opinion?

    • Tim
      June 19, 2018

      Gary – my question too!

      As far as I can see, the M365 has been abandoned. The ES1 under the new branding is the ‘compliant’ model for Western markets and the ES2 is the M365’s successor. The marketing name “Segway” only exists in those World regions where it has been paid for. Confusing? Yes.

      I want a scooter that can get me up my local 15 degrees hills, 90m altitude, 100Kg body weight, and that I can take on an aeroplane. The former means over 750W peak motor power and the latter no more than 160Wh battery capacity. It only needs to work for 5 minutes.

      No such scooter exists.

    • Tony
      June 20, 2018

      M365 has not been abandoned, I think right now Xiaomi have production problems. You cannot take any electric scooter on the plane, because of the battery. Between the two I would choose the M365, and that just for the comfort offered by the air-filled wheels.

    • Tim
      June 20, 2018

      European rules state that lithium batteries with an energy capacity of no more than 160Wh can be taken in the hold of an aeroplane but not in the cabin. At 24V 6.6Ah is OK. Scooters with such small batteries tend only to have motors rated at 220W or 250W.

  • Don
    June 20, 2018

    Does anyone has experience with solid tires? What is their durability and comfort?

    • Tony
      June 20, 2018

      No comfort at all. They get flat spots when you brake and lock the rear tire, makes the ride super bumpy and some dude on internet even posted a pic of his solid rear tire splitting in half completely!

  • Vladimir
    June 20, 2018

    Hi guys. Any word on the M365 being discontinued? Is the ES2 the replacement platform?

  • Andy
    June 20, 2018

    Hi,

    Does anyone in London or UK has problems with the voltage of the Xiaomi M365 220V charger . I planning to buy a Xiaomi scooter but under the description it says the following: . This item is suitable for the area with Standard Voltage 220V, if your local voltage is lower or higer than 220V, You must use the Voltage Adapter when charging. Or it will damage the item.

    • Tim
      June 20, 2018

      Ignore that. The difference between a nominal 220V and nominal 230V is wholly insignificant. Main voltage at the socket is never exactly what it says on the tin anyway.

    • ANDY
      June 21, 2018

      Thanks! I’m currently living in UK – any advice on where to purchase? Anyone had experience with imports from China or HK? Was there import duty to pay on arrival? Any advice welcomed! Thanks in advance.

  • TOM
    June 21, 2018

    Guys, is there possible that our M365 can installed external battery?

  • KEN
    June 21, 2018

    Hi,

    Well, I bought my scooter from GearBest 6 days ago. They didn’t dispatch it yet. My question is : if you bought the scooter on GearBest, how long they delivered it?

    • Tony
      June 21, 2018

      Mine arrived on my door in about one month.

  • Jorge
    January 2, 2019

    I’ve been driving the Xiaomi M365 for over a week. I do like this scooter. It hauls my 200lb frame well on flat runs. Struggles a bit on hills, but gets the job done. It is beefier than the rentals that have infiltrated my neighborhood. I haven’t tested its full range. So far, I’ve done 7 miles on a charge with out an issue. In theory it has a 12-ish mile range. I suspect, given my 200lb weight , this range is a bit shorter but I can’t be sure. The front light is bright and useful. It’s rear disc brake in combination with the regenerative brake take a bit to coordinate, but offer a very nice solution for slowing down and stopping. This seems to be a unique feature compared to other scooters.

What do you think?

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